Privacy Policy
Last updated: May 2026
Who we are
Aegis Ops is a founder-led workflow and case management platform for small businesses. You can contact us at hello@aegis-ops.co.uk.
Information we collect
We may collect information you provide when you contact us, request a demo, book a workflow review or use the platform. This may include:
- your name, email address, phone number and company name;
- details about the workflow or process you want to improve;
- messages, support requests and demo enquiries;
- account details for users invited to the platform;
- records, forms, files and workflow data entered into the platform by a client organisation.
How we use information
We use information to respond to enquiries, provide demos, configure and support the platform, manage customer relationships, improve the service and meet legal or security obligations.
Client data
Where a client organisation uses Aegis Ops to manage its own workflows, the client remains responsible for the data it chooses to collect and store. Aegis Ops processes that data to provide and support the service.
Sharing information
We do not sell personal information. We may share information with trusted service providers where needed to run the website, host the platform, send email, provide support or meet legal obligations.
Cookies and analytics
We use essential cookies where needed for security, login and session management. If analytics or similar tools are added, this policy and the cookie policy will be updated to explain what is used and why.
How long we keep information
We keep information only for as long as needed for the purpose it was collected, for support, accounting, legal or security reasons, or as agreed in a client contract.
Your rights
Depending on the situation, you may have rights to access, correct, delete or restrict the use of your personal information. To make a request, contact hello@aegis-ops.co.uk.
Complaints
If you are unhappy with how your personal information is handled, please contact us first. You also have the right to complain to the Information Commissioner’s Office.
Changes to this policy
We may update this policy as the service develops. The latest version will always be published on this page.